Canon imagePROGRAF iPF Hardware Error 03130031
If your Canon imagePROGRAF large format printer has displayed a hardware error, there is no doubt you are feeling a little concerned. Since you are reading this, we will assume that you are past the "slightly concerned" stage. In this piece, we will quickly shed light on Hardware Error 03130031 and its variations of the last 4 digits.
What is hardware error 03130031
The good news about this particular error is, I’m here to help you. The bad news is, you're going to have to do a little digging to figure out what's going on. I should also add, it's possible you'll need parts. To diagnose the error properly, we will need a little bit more information. That info is found in the 4-digit code that follows the 03130031.
Great! But how do I know what the 4-digit code after the dash means?
4 Digit Code After The Hardware Error
The 03130031 error can display one of many, 4-digit codes after the dash. They all have individual directions to clear/fix and some are easier than others.
Here are the different codes
- 260E – Gap detection failure
- 2618 – VH voltage error
- 290A – HDD not connected/not detected
- 291B – Lift shift timeout
- 291D – Spur cam sensor detector failure
- 2E23 – Cutter unit failure
- 2F13 – A/D converter external trigger output stop
- 2F14 – ASIC register not writable
- 2F16 – Mist fan error
- 2F17 – Platen fan lock detection error
- 2F1F – Purge sensor error
- 2F20 – Cap motor cam positioning error
- 2F22 – Pump shift timeout
- 2F23 – Purge motor error
- 2F24 – Cutter shift timeout error
- 2F25 – Carriage motor HP not detectable
- 2F26 – Carriage Motion Error
- 2F27 – Carriage shift timeout
- 2F28 – Lift shift timeout
- 2F2A – Cannot detect the LF home position
- 2F2B – LF operation failure
- 2F2C – Cassette shift timeout
- 2F2E – Roll shift timeout
- 2F3A – Ink supply valve open/close monitor timeout
- 2F3B – CS communication error
- 2F3C – LP nip sensor error
- 2F3D – HP pre-ejection pump motor overload error
- 2F3E – HP pre-ejection pump motor shift timeout
- 2F3F – An error other than overload error or shift timeout error
- 2F46 – The shutter HP sensor did not respond at startup
- 2F48 – VHT (heater drive power supply for printhead) error
- 2F49 – Left side printhead
- 2F50 – Right side printhead
- 2F51 – Both printheads
- 2F4A – Main controller PCB error
- 2F4D – VHT leak detection error of left printhead
- 2F4E – VHT leak detection error of right printhead
- 2F4F – VHT leak detection error of left and right printhead or a single printhead
- 2F52 – Detect that a carriage unit of a legacy model has been mounted
- 2F53 – Supply valve motor error of the left ink tank
- 2F54 – Supply valve motor error of the right ink tank
- 2F6C – Failed self-testing
- 2F70 – Indication at ink priming error in both sub tanks
- 2F71 – Indication at ink priming error in the left sub tank
- 2F72 – Indication at ink priming error in the right sub tank
- 4027 – Lift shift timeout error
How Do I Fix It
Fixing hardware error 03130031 can range from a simple power-cycle to a very costly replacement of any or all of the printer’s PCB cards. The first step you should take is to make sure there is not a paper jam, and that the carriage is docked on the right side of the printer. This can be accomplished by opening the top cover.
The next step is to use the power button to turn the printer off. You should NEVER unplug the printer while it is on. Once you turn the power off, reboot the printer in the normal way. If the error is clear, do a happy dance and complete your print job.
If the error shows again, you will need to take further action (which may require an authorized service technician). Use the links above to learn more about your particular error, and what the proper steps for repair are.
You May Not Have A Real Error
The False Error
As mentioned in the section above, it is entirely possible to have a false error caused by air in the ink lines (or outdated firmware).
Pictured here are a set of ink lines that are full of ink. If your printer does not look like the image, a false error may be your gremlin. If no error is present in the ink tanks, sub-tank system, or valves, the next system check occurs at the point of ink delivery, the print head. Assuming the situation is normal at one end (tank side), the carriage assumes a suitable ink supply is present through the lines all the way to the head.
The print head can detect any nozzles that are not spraying ink. As a result of the air in the lines, not all nozzles have an ink supply, meaning the head will notice and report to the main controller that something is not right. A false error is displayed on the screen.
Ruling out air as the cause is easy. Open the top cover (lid) and observe the ink lines. Air bubbles will be obvious, even to the untrained eye. Gaps will be present in the ink supply, as opposed to the solid flow as seen in the image here on this page. Don't worry, you'll know it if you see it!
If you do have air in the ink lines, you'll need to perform a an ink system fill. There are 2 ways: initialization or manually with a syringe. The syringe has been used by many and has proven to be a low-cost fix. Removing the air from the lines works, and your printer goes back to normal.
If air is not the problem, and the firmware is current, replace BOTH print heads. Direct links to print heads are available below.