Canon imagePROGRAF iPF Hardware Error 03130031-2F17
Hardware error 03130031-2F17 pertains to the platen fan lock. What? Yea, sounds complicated, right? This one might be relatively easy, or it could be the polar opposite. Let's see...
What The Code Means
The 2F17 error is a Platen fan lock detection error. Your Canon imagePROGRAF printer will show this error when the lock signal has been supplied continuously for 3 seconds or longer. 10 seconds after the platen fan started rotating.
A simple reboot might solve your problem, but before doing anything, please lift the upper cover and make sure there is nothing blocking the carriage from returning to its home position. NOTE: Turning the power off while the carriage is not properly docked will create bigger problems.
Once you are certain there are no obstructions, power down the printer. Please wait a few moments before turning the power back on.
If the error clears, you don't need to take any further action. If the error comes back, you will need to consider a few options.
Repairing the printer may be a good option. We do recommend having any repairs completed by a Canon Authorized Service Technician. In our experience, this option has the highest success rate.
If you have a model that is no longer supported by Canon, we recommend finding an independent servicer. Only as a last resort should you attempt making the repair yourself.
Disconnect the power supply before attempting any repairs. Electronic devices are capable of causing injury, death, or further damage to the printer. We strongly recommend hiring a professional If you are not experienced with electronics.
Steps to take:
- Check the bundled wires in the platen suction fan drive circuit
- Replace the platen suction fan unit
- replace the main controller PCB
You may find that the price of parts plus a repair comes very close to (or may even cost more than) purchasing a new printer. Once you've started buying parts, it's very difficult to justify a new printer purchase, but in the end, you may find out that replacement is still needed anyway.
Also, newer computers and operating systems no longer support older printer models. That means the next time you buy a computer, it may not work with your old, but newly repaired printer.
Check out the current Canon imagePROGRAF lineup by using the link to the right.