Hardware error 03130031-2F50 is connected to a few other error codes. They are all fairly common errors to receive as the printer is used. Though we understand it's quite normal to feel slightly concerned when your printer stops printing and doesn't tell you anything but some numbers, we don't want you to worry because we're here to help and we've got you covered on whatever you need
This error relates to the print heads, particularly the right side print head. If your printer only has 1 print head, then you should assume the worst! Just kidding. Depending on the printermodel, it may require just 1 print head. This error code will likely be seen in Canon imagePROGRAF iPF series 8 and 12 color printers.
Please note, models that use 2 print heads are recommended to change both at the same time. Replacing both print heads together may not be the most financially friendly option, but it is the most responsible option.
If you do need both print heads, use our coupon to help save money! We give you a discount if you buy both at the same time.
Good news, in most cases this one is easy to fix. The first thing to try in almost every troubleshooting situation is to simply turn the printer off, wait a few moments, and turn it back on. If the error clears itself, you have no further steps to take (aside from giving us an outstanding review on Google and subscribe to our blog).
If a power cycle doesn't work, you should verify you have the current firmware. If neither of those options solves the problem, the next thing to try is eliminate the possibility of a false error code by verifying there is no air in the ink lines. Once you've done those 3 things, if the error code persists, it's time to look at the costly options.
As mention above, it's possible you may have a fales error. If you can see air in the ink lines, your print head may be telling the main controller that something is wrong. To check if your printer has air in the lines, open the top cover (lid) and visually inspect the ink lines. Any air in the line will be quite easy to spot. If you see air, starting with a syringe kit (available to the right) may be a fairly inespensive solution to the problem.
If you do not see air in the ink lines, the appropriate next step is to replace the print heads (available below) or at least the right side as a minimum.
All our print heads are Genuine Canon OEM supplies, and are backed by the standard manufacturer warranty (1-year or 1 trillion droplets).
I replaceing one of both of the print heads did not resolve the 2F50 error code, the cost to repair can start to climb rapidly so we recommend contacting us to disucss the options.
In some cases, replacing the main controller is the next item on the list. For other models, the carriage relay pcb would be the right fix. For assitance identifying your particular next step, contat our service department.
Lastly, other potential items to consider are the flat cable.
To recap, the fix for this error can be a simple reboot or firmware update, and can range up to replacing 2 print heads, carriage relay pcb, main controller, and a flat cable. Before making any investments, consider the age of the printer in relation to current technology and when you plan on buying a new computer. The former is important because legacy (older model) printers may not be compatible with upcoming computer operating systems or even recent updates. It would be a shame to spend a few thousand dollars on repairs today only to discover 6 months from now that your printer doesn't work with your new computer.
In some cases it may be better to replace the printer with a brand new model and get the accompanying warranty.
The 2F48, 2F49, and 2F51 error codes are similar and all apply to the print heads. The codes here to the left are active links so may easily navigate to whichever applies and you.
If you have additional questions, would like to speak to a customer service representative or a service technician, contact us.
2F50 isn't my error code!
If 2F50 is not the error code displayed on your screen, please see our blog post that lists all the possible 03133310 error codes so you can learn more about your specific error.