Canon imagePROGRAF iPF Error Code 03130031-2F13
Canon imagePROGRAF iPF Hardware Error 03130031-2F13
Hardware error 03130031-2F13 is just like a lot of the other errors, it has the potential to be expensive. Nobody wants to hear that, but I like leading off with realism. The good news is, this might be a simple fix.
What The Code Means
The 2F13 error means A/D converter external trigger output stop (hardware error 1). It can be caused by an abnormal load on the carriage. The carriage rail and encoder strip may become soiled with ink, within a few days after cleaning.
The Fix
Before I recommend the fix, please lift the upper cover and make sure there is nothing blocking the carriage from returning to its home position. Turning the power off while the carriage is not docked can allow air into the ink tubes, creating a bigger problem.
Once you've made sure there is nothing blocking the carriage (paper jam), look for stray ink that may be restricting the carriage unit. While attempting to clean any stray ink, DO NOT spray any cleaners or solvents into your Canon imagePROGRAF printer. Once you are certain there are no obstructions, reboot the printer.
If the error clears, you are in the clear! But if the error comes back, follow the instructions below.
Option 1
In the event a reboot did not solve the problem, you may have a larger problem. The fix may be a new carriage, a new main controller, or a few PCB boards. This type of repair should be completed by a Canon Authorized Service Technician. Though this may be an expensive option, it's the choice that has the highest chance of successfully diagnosing and repairing your printer.
Older, or "Legacy" model printers are no longer supported by Canon. Those will require you to find an independent servicer (which can be more expensive) or you will have to attempt the repair yourself.
When attempting to make any repairs on your own, be sure to unplug the printer from its power source, and exercise caution. Electronic devices are capable of causing injury, death, or further damage to the printer. We strongly recommend hiring a professional If you are not experienced with electronics.
Option 2
Purchase a new Printer
The components of this repair have the potential to exceed the cost of a brand new printer. If the parts are close to the cost of a new printer, and you plan to make the repair yourself, our recommendation is a new printer. The reason behind the recommendation is the "what if" factor. What if you forget something or make a mistake? It will be more expensive and could potentially cost more than a new printer anyway.
Lastly, consider the age of your printer. Older printers and other hardware are on borrowed time. New computers and newer operating systems may not have written drivers that are compatible with devices that are too old. Translation, brand new PC may not be able to talk to your freshly repaired 5-year-old printer, leaving it unable to print.
Check out the current Canon imagePROGRAF lineup by using the link to the right.
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2F13 isn't my error code!
If 2F13 is not the error code displayed on your screen, please see our blog post that lists all the possible 03133310 error codes so you can learn more about your specific error.
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I had this same problem and I was instructed to wipe off the carriage rail…..it said ready then the same code yet again…..hours later I shook all the paints and reinstalled them. Works like a charm now.
Great feedback! Thank you for this!!! I will give you a call tomorrow.
Could this error be caused by installing the wrong cartridge for that model into the printer?
Janie, it’s possible. There are also other things that could be the culprit. Please call us 888-812-2594 so we can help diagnose your printer specificially.