Canon imagePROGRAF iPF Hardware Error 03130031-2618
Hardware error 03130031-2618 is not a mega serious error. I wanted to get that out of the way early because when "hardware error" shows on the display panel, people get nervous. It's normal to be concerned about the future of your imagePROGRAF iPF large format printer, however, in this case, take a deep breath and relax.
What is hardware error 03130031-2618?
All those numbers mean it has to be something bad, right? Possibly... this is a VH voltage error. What the heck does that mean?
It means one of two things (and one costs less than the other). You may need a new print head (or heads depending on the model). The other possibility is air in the ink lines.
Can I fix the error?
As mentioned in the section above, it is entirely possible to have a false error caused by air in the ink lines (or outdated firmware).
Pictured here are a set of ink lines that are full of ink. If your printer does not look like the image, a false error may be your gremlin. If no error is present in the ink tanks, sub-tank system, or valves, the next system check occurs at the point of ink delivery, the print head. Assuming the situation is normal at one end (tank side), the carriage assumes a suitable ink supply is present through the lines all the way to the head.
The print head can detect any nozzles that are not spraying ink. As a result of the air in the lines, not all nozzles have an ink supply, meaning the head will notice and report to the main controller that something is not right. A false error is displayed on the screen.
Ruling out air as the cause is easy. Open the top cover (lid) and observe the ink lines. Air bubbles will be obvious, even to the untrained eye. Gaps will be present in the ink supply, as opposed to the solid flow as seen in the image here on this page. Don't worry, you'll know it if you see it!
If you do have air in the ink lines, you'll have to perform an ink system fill either by initialization or by using a syringe. The syringe has been used by many and has proven to be a low-cost fix. Removing the air from the lines works, and your printer goes back to normal.
If air is not the problem, and the firmware is current, replace BOTH print heads. Direct links to print heads are available below.
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If you're unsure which print head your printer model requires, please consult the spec sheet or brochure.