Canon imagePROGRAF iPF Error Code 03130031-2F26

Canon imagePROGRAF iPF Error Code 03130031-2F26


Error Code 03130031-2F26

Hardware error 03130031-2F26 is a carriage motion error.  In this blog you will learn how to troubleshoot this error.  Please be sure to carefully follow the instructions, as any deviation may cause further (potentially expensive) damage.

What The Code Means

Error 2F26 displays a message on the printer that says "Power On Again Carriage Motion Error". 

The longer explanation is "Carriage operation disabled.  A PWM duty of 100% has lasted for 200 msec in a carriage operation.  A collision has been detected in a carriage operation (with the speed predicted from the PWM output valve having a deviation of 25 ips or more from the actual speed". 

Yea, that one confuses us too, and we are certified technicians. 

Here are the actual causes:

  • If the motor could not be run at all or has resulted in an error after moving by a slight distance. 
  • A mechanical load error may be suspected
  • The motor or drive circuit may be at falut
  • If the carriage has run more or less out of control and resulted in an error, the encoder sensor may be at fault

How To Fix It

Before trying anything, we always recommend lifting the top cover to be sure there are no paper jams, and the carriage is securely in place on the right side of the printer..   

Once you have verified the above information, power cycle the printer.   

If the error has cleared, you are finished with this troubleshoot.

Error Has Not Cleared

The possible causes can vary.  Here are 4 scenarios:

  • Heavy load to the carriage drive function - this is caused by dirt on the carriage shaft, not enough tension of the carriage belt, or a foreign object. 
  • Electrical trouble on the carriage drive function - caused by abnormal electrical signals or voltage, not connected properly between cable and connector, or trouble on the carriage motor.
  • Trouble on the linear encoder strip - caused by dirt or a scratch on the linear encoder strip, the carriage belt does not sit properly or keep enough tension, or a crack on the flexible cable/not connected properly
  • Trouble on the purge unit - can not unlock the carriage unit, capping sequence can not be done properly, or cannot detect the current condition of the purge unit. 

Check the following:

  • Where the carriage unit is.  There may be a defective purge unit if it is at the extreme left position.
  • Check if the carriage unit moves smoothly
  • Check if there is unexpected vertical uneven line around the leading edge
  • Check how the carriage unit works initializing (need latest version of the firmware)
  • Check if the linear encoder strip sits properly
  • Check if there is damage to the linear encoder strip
  • The carriage unit does not sit on proper position even theough the locking pin is in position

If The Error Does Not Clear

A technician can verify the specific type of error in service mode. It is not recommended for "end users" to enter service mode, however on printer models that have become unsupported by the manufacturer, it may be necessary.

We discourage anyone from making any repairs without proper training and knowledge. Ignoring our recommendation could result in severe injury, or death. However, if your model is no longer supported, the following information may be helpful.

ProPrinting Systems may be available for service or parts.

Old Printers vs. New Computers

Depending on its age, your printer may simply not be worth repairing. Oder models may not have compatible drivers for new computers and operating systems. For information on Canon's current line of new large format printers, please see the links to the right. They are sorted by industry for convenience.

What's next?

If you have additional questions, would like to speak to a customer service representative or a service technician, contact us.

2F26 isn't my error code!

If 2F26 is not the error code displayed on your screen, please see our blog post that lists all the possible 03133310 error codes so you can learn more about your specific error. 

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