Hardware error 03130031-2F27 will display on the small LCD display along with a message that says "Power On Again Carriage Timeout Restart Printer". BEFORE RESTARTING the printer, lift the top cover and make sure the carriage is nowhere other than its proper place, the right side of the printer.
Error 2F27 means the target position could not be reached within a predicted operation time +3 seconds during carriage operation.
Additionally, if the carriage travels heavily towards the stop position, a mechanical load error may be suspected.
Most notable causes of this error have occurred after replacement of a carriage unit, purge unit, or linear scale replacement.
If the carriage assembly has been recently replaced, the stabilizing bracket must be properly put back onto the purge unit. This bracket helps suppress vibrations through the carriage unit.
If the linear encoder has recently been replaced, ensure the protective film has been removed. Failure to remove the film will prevent the Encoder Sensor from reading correctly. The following error codes are known to be associated with protective film covering: 2F26, 2F30, 2F1F, and 2F37.
A linear scale replacement has been known to solve this error. All repairs should be made by a factory authorized service technician when available.
We discourage anyone from making any repairs without proper training and knowledge. Ignoring our recommendation could result in severe injury, or death. However, if your model is no longer supported, the following information may be helpful.
ProPrinting Systems may be available for service or parts.
Depending on its age, your printer may simply not be worth repairing. Oder models may not have compatible drivers for new computers and operating systems. For information on Canon's current line of new large format printers, please see the links to the right. They are sorted by industry for convenience.
If you have additional questions, would like to speak to a customer service representative or a service technician, contact us.
If 2F27 is not the error code displayed on your screen, please see our blog post that lists all the possible 03133310 error codes so you can learn more about your specific error.