You’ve come here wondering if that big (old) inkjet printer is worth fixing or if it makes a better boat anchor.
Too many people have fallen victim to a “great deal” they found online by choosing to focus on hope for the best rather than doing a small amount of research up front. If you're feeling your collar getting a little snug right now, this article might save you a significant amount of time, money, and aggravation.
Long story short, discontinued (or soon to be discontinued) printers most of the time aren’t worth trying to repair. The decision is up to you, but I want to make sure you have the best info available before making a decision.
On this page, you'll find a list of printers that have been discontinued on 1 or more levels, and the date when they will have little to no support at all.
Though discontinued seems like a pretty obvious term, Canon has 4 different levels of discontinued printers.
The following list of printers have all been given a date when parts will be discontinued. That date is listed here as well, next to the printer model, in parenthesis. If the model has an * next to it, phone support is still available. Printers that do not feature an * no longer have phone support by Canon customer service but may still be serviced by an independent third party.
Did I mention ProPrinting Systems offers support on many models that Canon will no longer support....
If your printer model wasn’t on this list, it may either be on the current line or totally discontinued. To find out if your large format printer has already been disconnected, check out the discontinued list. This is extremely important if it looks like you may have found what looks like a great deal online.
Printers that have been discontinued or have an end of service date that is not far off are better left alone… your wallet will thank you.
Though a discontinued printer may still work (even if you have to use an old computer or unsupported operating system) supplies may not be available much longer (if at all). Level 4 of the discontinuation scale above introduces the option of using compatible supplies or refills. Though it is an option, we don’t recommend using third party supplies due to inconsistencies and other factors that can lead to costly repairs to your large format inkjet printer.