Hardware error 03130031-2F2A means your imagePROGRAF cannot detect the LF home position. It also displays a message 'directing you to restart the printer.
BEFORE POWERING DOWN, be sure there are no paper jams and the carriage/print head(s) is/are docked on the right side of the printer. You will need to lift the top cover lid to see this.
This error has been known to be a bit of a crap-shoot. Possible causes can be a variety of things: sensor, motor, carriage pcb, main controller, or print head.
Technicians have reported trying strange processes (not documented or directed in the service manual) until "something" worked.
That doesn't help you, I know...
If the power cycle doesn't clear your error, this has the potential to be expensive. We recommend contacting your local factory authorized service technician to begin proper troubleshooting. If a tech is not available, or you have a discontinued/unsupported model, DIY may be your only option.
We discourage attempting any repairs without proper training, knowledge, and tools. Ignoring our recommendation could result in injury or death.
If you are going to attempt the fix yourself, begin by checking the sensor. You may need to replace the feed roller encoder sensor. You may also need to replace the encoder film, feed motor/belt/adjust belt tension, or replace the long flexible cable.
If the motor could not be run at all, a mechanical load error may be suspected. The motor or drive circuit may be at fault. If the carrriage has resulted in an error after moving at a constant speed, the feed roller HP sensor may be at fault. If the carriage has run more or less out of control and resulted in an error, the encoder sensor may be at fault.
When FU2802 blows out on iPF6300/6400 series, replace the main controller.
ProPrinting Systems may be available for service or parts.
Depending on its age, your printer may be too far gone - and the best option is to let it die. Oder models rarely have compatible drivers for new computers and operating systems. For information on Canon's current line of new large format printers, please see the links to the right. They are sorted by industry for convenience.
If you have additional questions, would like to speak to a customer service representative or a service technician, contact us.
If 2F2A is not the error code displayed on your screen, please see our blog post that lists all the possible 03133310 error codes so you can learn more about your specific error.